Policies
Loans and Returns Policy:
1. Students are required to arrive promptly for their loan and return time slot with their student ID. During busy periods, staff will refuse service to students who have not made a booking online.
2. Upon receiving gear, it is the student's responsibility to check that all components are included in the kit(s). If any item is missing or damaged, students are advised to inform the staff immediately.
3. Before returning the gear, it is the student's responsibility to check that all items and components for the kits, such as mounting plates, filters, cables, battery chargers, etc., are present and packed correctly. Students who bring back gear packed in an unsatisfactory manner will be sent to the back of the line.
4. For students working on group assignments, it is important to note that only the student who has made the booking online can collect and return the gear. Furthermore, staff will refuse service to any group whose gear and kit components are not thoroughly checked and tidy.
5. Staff members reserve the right to restrict recurring reservations of equipment, as well as prohibit loans with excessive equipment, with the intention of ensuring availability for other students
6. Larger orders of 10 items or more should be negotiated directly with the DMU via email, indicating the time of pickup.
7. When returning gear, students are advised not to place items on the counter and leave. This will result in an instant ban for the semester. Instead, students should ensure that a staff member has checked in their loan.
8. Any items that are missing or damaged will need to be replaced, and the student will be held responsible.
9. Staff are not to be rushed through the process of checking in gear.
Suspension Policy:
1. Failure to return gear on time without notifying the staff will result in the suspension of the student's account for two weeks.
2. Two suspensions within a semester will result in a second two week suspension with no extensions being granted for the remainder of the semester.
3. Three suspensions within a semester will result in a complete ban on borrowing for the rest of the semester.
4. Dumping gear outside the loan store unattended will result in an instant ban for the remainder of the semester.
5. It is important to note that suspensions for students working on group assignments will apply to the entire group.
6. It is also essential to mention that suspensions may affect future requests for extensions, special equipment requests, and other borrowing privileges. Suspensions are counted within a six-month period, although the student's record remains permanent.
Studio Policy:
1. Food and drink are strictly prohibited in all studio areas.
2. Failure to attend a scheduled studio booking at the designated start time will result in cancellation of the reservation.
3. After use, studio spaces must be left in the same condition they were found, with all rubbish removed, furniture returned to its original position, and cabling properly connected.
4. The individual who made the booking is responsible for any loss or damage to the studio or its equipment, including when working in a group.
As a growing number of classes return to campus, the demand for equipment/studios at the DMU will inevitably rise, particularly during assessment periods. While we are committed to accommodating all students and staff to the best of our ability, we cannot guarantee the availability of gear/studios or extensions on loan periods.
It is important to bear in mind that equipment at the DMU is a shared resource. As such, we kindly request that students exercise due care and consideration when hiring equipment/studios, to ensure that all students have the necessary resources to complete their projects.
Thank you for your understanding and cooperation.
Sincerely, DMU Staff